Frequently asked questions
Everything you need to know about using SureTrade.
How does SureTrade work?
Homeowners describe their project, we match it against verified local tradespeople based on trade, coverage area, and trust score. You chat directly with matched tradespeople before deciding.
Is SureTrade free for homeowners?
Yes. Posting a project and receiving matches is free for homeowners.
How are tradespeople verified?
Every tradesperson is reviewed before they can receive matches. We collect credentials, insurance details, and monitor reviews and reliability.
What is a trust score?
A composite score based on a tradesperson's credentials, reviews, experience, and reliability over time.
Which areas do you cover?
SureTrade covers all major UK cities and regions. See our locations page for highlighted areas.
Which trades are on the platform?
We cover all the most-requested UK trades including builders, electricians, plumbers, roofers, kitchen and bathroom fitters, and many more.
How do tradespeople pay?
Tradespeople pay only to unlock projects they match with. There are no endless subscription fees.
Can I use SureTrade for emergencies?
Yes. Urgent jobs are flagged and matched quickly. Availability depends on the tradesperson.
Ready to start your project?
Describe what you need and get matched with verified professionals in minutes.
Tradesperson? Learn how SureTrade works for you